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Arbitration is an alternative tool for the resolution of disputes, through which the Parties agree to settle a possible dispute without relying on ordinary means of protection made available by the legislator. In the event of a dispute, one of the two Parties can therefore appeal in arbitration, entrusting the arbitrators with the task of ruling on the responsibilities and assessing their consequences. In order to be entitled to request arbitration from CAIC, the contracts and/or agreements must be issued with the following clause: “Camera Arbitrale Italiana del Caffè, Genova” / “Italian Coffee Arbitration Chamber, Genoa”.  All Italian coffee operators are therefore asked to ensure the inclusion of this clause in their purchase and sale agreements.

For problems related to coffee quality (tasted in the cup and/or number and/or type of defects),  the Members can submit a request through the dedicated website page or by a written form. The Members must also ship 2 (two) x 300 g samples each to be evaluated by a quality arbitrator appointed by CAIC, who will carry out a professional evaluation and issue a written decision on the matter, which the applicant can use for their needs.

In cases where the Arbitrator finds it difficult to arrive at a decision, the latter can ask the President to provide the support of a second Arbitrator.

CAIC undertakes to issue a written decision no later than 10 (ten) working days from the date of receipt of the sample or of the documentation, to be used by the applicant for their needs.

For issues related to problems concerning the execution of national and international contracts and their interpretation, Members can submit a request through the dedicated website page or by a written form. The Member, deleting the name of the counterpart and obscuring all sensitive data, must then send all the pertinent documentation which shall be evaluated by an Arbitrator appointed by CAIC, who shall make a professional evaluation and issue a written decision on the matter, to be used by the applicant for their needs.
In cases where the Arbitrator finds it difficult to arrive at a decision, the latter can ask the President to provide the support of a second Arbitrator.

CAIC undertakes to issue a written decision no later than 10 (ten) working days from the date of receipt of the documentation, to be used by the applicant for their needs.

All operators in the coffee sector, belonging to associated companies, who are interested in holding the position of arbitrator may submit their application.
(Download form)

When they pass the appropriate examinations, they become fully-fledged Arbitrators of the CAIC. Associates who turn to the CAIC are therefore sure to be able to count on professional, reliable, impartial and confidential judgements and opinions, always in full compliance with the Code of Ethics.

EXAM SESSIONS

Examination session to become a Quality Arbitrator of Camera Arbitrale Italiana del Caffè (scarica file pdf)

Examination session to become a Principle Arbitrator of Camera Arbitrale Italiana del Caffè (scarica file pdf)